| Quality Policy |
Eastern Group of Companies is dedicated to upholding the highest
standards of integrity, quality and professionalism in rendering agency
services and to always stay one step ahead to meet customer's satisfaction
and other applicable requirements in providing total multimodal transportation
and cargo handling facilities for worldwide destinations.
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| Quality Management System |
Eastern Group of Companies managing all the business processes
in accordance with the International Standard of ISO 9001:2000.
All the business processes completely documented and maintained
quality management system and continually improves its effectiveness in
accordance with the requirements of International Standards.
Through Quality Management System (QMS) Eastern Group of Companies :-
- Identify and Analyse the business processes for the implementation of
quality
standards throughout the Eastern Group of Companies.
- Determine necessary criteria & methods to ensure the proper implementation
of required quality standards in effective manner.
- Ensure the proper allocation of available resources to support and monitor
business processes operations.
- Implement the proper monitoring policy, that ensure all the buessiness are
running effectively.
- Order to achieve planned results Eastern Group take proper necessary
corrective
and preventive actions.
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FIATA
