Quality Management...
  Quality Policy

Eastern Group of Companies is dedicated to upholding the highest standards of integrity, quality and professionalism in rendering agency services and to always stay one step ahead to meet customer's satisfaction and other applicable requirements in providing total multimodal transportation and cargo handling facilities for worldwide destinations.


  Quality Management System

Eastern Group of Companies managing all the business processes in accordance with the International Standard of  ISO 9001:2000.

All the business processes completely documented and maintained quality management system and continually improves its effectiveness in accordance with the requirements of International Standards.

Through Quality Management System (QMS) Eastern Group of Companies :-

  • Identify and Analyse the business processes for the implementation of quality
    standards throughout the Eastern Group of Companies.

  • Determine necessary criteria & methods to ensure the proper implementation
    of required quality standards in effective manner.

  • Ensure the proper allocation of available resources to support and monitor
    business processes operations.

  • Implement the proper monitoring policy, that ensure all the buessiness are
    running effectively.

  • Order to achieve planned results Eastern Group take proper necessary
    corrective and preventive actions.


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